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Management

Leadership & Management

Seven Lessons from 2020

Andrew Penny, December 15 2020

First, let me tell you how grateful I am for the good fortune Kingsford has experienced during this crazy year of 2020. While many have suffered difficult times, we have been lucky to have an expanding roster of great clients who are thriving in this weird economy and are seizing the emerging opportunities.

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Market Strategy

How Are You Leveraging Your Company to Be the Change?

Andrew Penny, December 8 2020

The COVID-19 pandemic has been an excellent stress test for society - the way work and the way we live. It’s brought to light things that are obsolete, things that are inefficient, and things that from a 21st-century perspective, are simply wrong. We all read about the dramatic changes that are happening in retail. Companies are attracting clients...

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Leadership & Management

Doing Operations

Graham Birkenhead, October 6 2020

This is the second of two articles exploring the connection (or rather, often the lack of it) between strategy and operations.  Last week we discussed how ‘doing strategy’ was about keeping in your mind’s eye on what you want to be and where you want to go as a company, while at the same time being aware of the art of the possible. The future is un...

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Leadership & Management

Doing Strategy

Graham Birkenhead, September 29 2020

This is the first of two articles exploring the connection (or rather, often the lack of it) between strategy and operations.  The two things are separate but inseparable.  Any organization needs them both to be working in harmony and feeding each other.   We see many companies embarking on an exercise of strategic planning while simultaneously dri...

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Leadership & Management

Accommodating the Non-standard Worker

Graham Birkenhead, July 28 2020

By the late 40s, the US Air Force was experiencing an unacceptable increase in the rate of air incidents and crashes.  This was the era of the introduction of jet aircraft. Apart from appearing to be pilot error, there didn't seem to be a common underlying cause.   But there was.   Back in 1926, the Air Force realised that pilots came in all differ...

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Leadership & Management

Swimming in Circles?

Graham Birkenhead, July 21 2020

I love open water swimming, the fresh air, the peace and quietness, the natural smell of water rather than chlorine, and having the sense of going somewhere rather than bouncing off a wall every few strokes.  As you swim along with your head down, you are thinking about what your body is doing and how efficiently you are moving through the water, i...

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Leadership & Management

The Human Cost-Benefit of the Home Worker

Graham Birkenhead, July 14 2020

In my last post about Working from Home and the Office (WFOH), I mentioned that often people are more productive when working from home. So why is that and what can we do to help more people be more productive at home?  And could those same principles help people be more productive in the office too?

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Leadership & Management

Working from Home and the Office [WFHO]

Graham Birkenhead, July 7 2020

We are a mere 4 months into the new rapidly evolving world order, and it is nowhere near over. It will be many months (being optimistic) before the first vaccines are available, there are no effective treatments in sight, and as we learn more and more about this new disease, we realise that its physiological impact is a lot more complex than we at...

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Leadership & Management

Onboarding the Remote Worker

Graham Birkenhead, June 23 2020

Following on from Andrew’s blog last week about onboarding the remote worker – what do we need to do differently to ensure success? Well, in general terms, we have exactly the same objectives: we need to welcome the new person to the team, ensure they quickly feel that they belong and are connected to their co-workers, give them the tools and expe...

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Market Strategy

Best in the World

Andrew Penny, March 3 2020

Subscribe to our Next Level Thinking for CEOS and Business Owners podcast.Listen to today's Best in the World podcast. Best in the World is a concept we've been working on for about 5 years. We wondered why some companies were extremely successful, expanded steadily and survived competitive approaches while others fizzled out. Many of the fizzlers...

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