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Graham Birkenhead

Leadership & Management

Working from Home and the Office [WFHO]

Graham Birkenhead, July 7 2020

We are a mere 4 months into the new rapidly evolving world order, and it is nowhere near over. It will be many months (being optimistic) before the first vaccines are available, there are no effective treatments in sight, and as we learn more and more about this new disease, we realise that its physiological impact is a lot more complex than we at...

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Leadership & Management

Onboarding the Remote Worker

Graham Birkenhead, June 23 2020

Following on from Andrew’s blog last week about onboarding the remote worker – what do we need to do differently to ensure success? Well, in general terms, we have exactly the same objectives: we need to welcome the new person to the team, ensure they quickly feel that they belong and are connected to their co-workers, give them the tools and expe...

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Leadership & Management

I See You - Leading in a time of crisis

Graham Birkenhead, April 7 2020

Learning to SeeSawubona is a Zulu greeting which means “I see you”. The idea is that you don't merely acknowledge a person by saying “hi”, but you take a moment (or 5) to look just a little bit beyond what you see on the surface, or maybe a little beyond the assumptions you are making when they reply “good” to your standard “how are you”. In some c...

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Leadership & Management

Look after You - Leading in a Time of Crisis

Graham Birkenhead, March 31 2020

My last blog was about leading your newly home-bound team.  In this blog, I am going to talk about one very important member of your team – you. As the leader, it is essential that you pay attention to yourself, and to ensure that you are in a good place to lead.   As the flight attendant says: ‘put your own oxygen mask on first before helping othe...

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Leadership & Management

Leading the Home Team

Graham Birkenhead, March 20 2020

COVID-19 has changed the world we once knew. But we are adapting – this is what we humans are good at and what made us the dominant species. Don’t worry, we will quickly learn how to live with this strange new world, and how to make it our new normal in order to get on with life and with business.

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Channels

Two Big Take-Aways From 2019

Andrew Penny, December 31 2019

Over the last year we have been very fortunate and thank all of those who have trusted us to help them grow their businesses. We are working with a world leader in dam safety. They design systems that prevent millions of tons of ice and debris from shutting down power generation.

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Leadership & Management

Diverse Thinking - Your Team's Secret Weapon

Graham Birkenhead, June 26 2019

I’m a great fan of diversity in the work place – not just those more obvious visible aspects, or the broad range of cultural perspectives and experiential insights that people can bring, but also the way we are all wired differently. This is known as *neuro-diversity. Neuro-diversity can give a team strength by allowing it to ‘see different and to...

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Leadership & Management

Meeting Mayhem and Magic

Graham Birkenhead, June 5 2019

I was invited to observe a meeting with a client last week. Ten of the invitees arrived on time but the meeting didn’t start on time because a couple of ‘key’ people were missing.  And then, when it finally got underway, I realized that most of the attendees weren’t sure what the meeting was all about. As the conversation progressed, one or two peo...

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Lean & Agile

Feeling Cluttered?  Prune!

Graham Birkenhead, May 22 2019

Have you ever tried to find something in your garage or storage cupboard? You know what you are looking for, you know where it is, but to get there you have to wade through loads of other stuff? Stuff just accumulates, little by little; you hardly notice it – in fact, most often you don't notice it at all – until you are looking for something. So,...

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Leadership & Management

What Should I Tackle Next?

Graham Birkenhead, May 8 2019

You have at least 10 projects sitting on your to-do list grinding away at you every day. Whatever you do, you feel you should be doing something else instead.  So, which one should you do next? There are only so many hours in a day, only so many people to help you get things done, and yet so much to do.  A question that crops up regularly from clie...

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