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Culture

Leadership & Management

Leading the Home Team

Graham Birkenhead, March 20 2020

COVID-19 has changed the world we once knew. But we are adapting – this is what we humans are good at and what made us the dominant species. Don’t worry, we will quickly learn how to live with this strange new world, and how to make it our new normal in order to get on with life and with business.

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Leadership & Management

Background Music - What's Yours?

Andrew Penny, December 24 2019

At this time of year background music is everywhere – (the one I dread hearing is ‘The Little Drummer Boy’ – Jesus had a drummer??) Can you hear what I hear…. We all know that stores are not playing it for our entertainment – they want to put us in a better mood perhaps? Well not exactly.

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Leadership & Management

Diverse Thinking - Your Team's Secret Weapon

Graham Birkenhead, June 26 2019

I’m a great fan of diversity in the work place – not just those more obvious visible aspects, or the broad range of cultural perspectives and experiential insights that people can bring, but also the way we are all wired differently. This is known as *neuro-diversity. Neuro-diversity can give a team strength by allowing it to ‘see different and to...

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Leadership & Management

Meeting Mayhem and Magic

Graham Birkenhead, June 5 2019

I was invited to observe a meeting with a client last week. Ten of the invitees arrived on time but the meeting didn’t start on time because a couple of ‘key’ people were missing.  And then, when it finally got underway, I realized that most of the attendees weren’t sure what the meeting was all about. As the conversation progressed, one or two peo...

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Lean & Agile

Feeling Cluttered?  Prune!

Graham Birkenhead, May 22 2019

Have you ever tried to find something in your garage or storage cupboard? You know what you are looking for, you know where it is, but to get there you have to wade through loads of other stuff? Stuff just accumulates, little by little; you hardly notice it – in fact, most often you don't notice it at all – until you are looking for something. So,...

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Communication

One Rule and one Tool

Graham Birkenhead, April 9 2019

For having more productive discussions ... I was an observer at a workshop and conference recently. As happens at these events, people were split into various groups to consider specific subjects. Lots of interesting discussion was generated and many good ideas came out of it. By the looks on their faces, the participants felt like they had made go...

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Leadership & Management

Building the Culture to Accelerate

Graham Birkenhead, March 12 2019

Acceleration is all about going faster, and then going even faster, and then faster still.   If you look at a graph of acceleration – it shows that over time, your speed, or size, or revenue doesn't just get larger in a nice straight line, but it’s a line that curves upwards.  Now the thing is with acceleration, as opposed to a nice steady linear g...

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Leadership & Management

Are you Confusing Motion with Progress?

Graham Birkenhead, February 12 2019

On my journey home over the weekend on a busy highway, I was able to watch the driving style of another driver.  We joined the highway together – I noticed him because he was in the wrong lane and squeezed into the on ramp behind me.  We slipped into the traffic stream and went on our way.   A minute later, his car went flying past me on the right...

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Lean & Agile

Make your Value Flow - End to End

Graham Birkenhead, December 4 2018

I was chatting with a friend  the other day, explaining a little more about what I do when he stopped me and said: “I keep hearing that term - what exactly do you mean by end-to-end and why do you talk about it all the time?” Once you are exposed to end to end (e2e) it comes naturally but it can take a while to grasp the subtleties. e2e is core to...

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Leadership & Management

It Sounds Absurd but Don't Motivate your Employees

Graham Birkenhead, July 2 2014

Following on from my blog about the Rock and the Bird, one astute reader asked me about the ‘careful’ way I had written about motivation and inspiration, and so I thought that would be a good point to expand upon for my next blog So, I encourage you ‘not to motivate your employees, don't even try to motivate them’. And why?  Well simply, it’s not y...

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