Culture

Leadership & Management

The Human Cost-Benefit of the Home Worker

Graham Birkenhead, July 14 2020

In my last post about Working from Home and the Office (WFOH), I mentioned that often people are more productive when working from home. So why is that and what can we do to help more people be more productive at home?  And could those same principles help people be more productive in the office too?

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Leadership & Management

Working from Home and the Office [WFHO]

Graham Birkenhead, July 7 2020

We are a mere 4 months into the new rapidly evolving world order, and it is nowhere near over. It will be many months (being optimistic) before the first vaccines are available, there are no effective treatments in sight, and as we learn more and more about this new disease, we realise that its physiological impact is a lot more complex than we at...

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Leadership & Management

Onboarding the Remote Worker

Graham Birkenhead, June 23 2020

Following on from Andrew’s blog last week about onboarding the remote worker – what do we need to do differently to ensure success? Well, in general terms, we have exactly the same objectives: we need to welcome the new person to the team, ensure they quickly feel that they belong and are connected to their co-workers, give them the tools and expe...

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Leadership & Management

Insidious Uncertainty - Leading in a Time of Crisis

Graham Birkenhead, April 21 2020

While being tossed on the stormy Mediterranean, Odysseus kept Ursa Major on his starboard side and monitored the position of the Pleiades and Orion in order to stay on course. By keeping these universal truths in mind he was able to overcome uncertainty and navigate confidently. The word ‘uncertainty’ is being used a lot lately – probably because i...

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Leadership & Management

The 5-Step Rebound Plan ©

Andrew Penny, April 14 2020

Over that last few weeks, I have been talking with dozens of people in Europe and North America. Of course, everybody’s talking about the pandemic and, as most of the people in my network are positive upbeat people they have been talking about the inevitable recovery. And as part of my network, I assume you too are thinking about the recovery.

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Leadership & Management

I See You - Leading in a time of crisis

Graham Birkenhead, April 7 2020

Learning to SeeSawubona is a Zulu greeting which means “I see you”. The idea is that you don't merely acknowledge a person by saying “hi”, but you take a moment (or 5) to look just a little bit beyond what you see on the surface, or maybe a little beyond the assumptions you are making when they reply “good” to your standard “how are you”. In some c...

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Leadership & Management

Leading the Home Team

Graham Birkenhead, March 20 2020

COVID-19 has changed the world we once knew. But we are adapting – this is what we humans are good at and what made us the dominant species. Don’t worry, we will quickly learn how to live with this strange new world, and how to make it our new normal in order to get on with life and with business.

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Leadership & Management

Background Music - What's Yours?

Andrew Penny, December 24 2019

At this time of year background music is everywhere – (the one I dread hearing is ‘The Little Drummer Boy’ – Jesus had a drummer??) Can you hear what I hear…. We all know that stores are not playing it for our entertainment – they want to put us in a better mood perhaps? Well not exactly.

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Leadership & Management

Diverse Thinking - Your Team's Secret Weapon

Graham Birkenhead, June 26 2019

I’m a great fan of diversity in the work place – not just those more obvious visible aspects, or the broad range of cultural perspectives and experiential insights that people can bring, but also the way we are all wired differently. This is known as *neuro-diversity. Neuro-diversity can give a team strength by allowing it to ‘see different and to...

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Leadership & Management

Meeting Mayhem and Magic

Graham Birkenhead, June 5 2019

I was invited to observe a meeting with a client last week. Ten of the invitees arrived on time but the meeting didn’t start on time because a couple of ‘key’ people were missing.  And then, when it finally got underway, I realized that most of the attendees weren’t sure what the meeting was all about. As the conversation progressed, one or two peo...

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