As the world starts to rebound, many of us are planning to expand our teams. And with that comes a once in a lifetime opportunity to rethink how we engage with and hire new people.
Here are some observations:
• For many of us, our new people can be located anywhere in the world – this provides huge opportunities in diversity (local knowledge/languages, cultures etc), it also provides challenges because they could be anywhere in the world.
• We no longer need to think about how they might commute to the ‘office’.
• How good is their internet infrastructure – how good does it need to be?
• Remote locations may mean that salaries don’t need to cover high urban living costs
• Do we need to hire an ‘employee’ or perhaps a gig worker or contractor?
• Should we differentiate between employee and contractor or are they all ‘team members’?
• With remote team members ‘onboarding’ becomes much more challenging. Can it be done through inspiration rather than controls?
• How do you build trust with someone you have never met face to face?
• Core purpose becomes much more important to bind the team together; playing hockey vs winning the Stanley Cup. Apple says, “Our mission has and always will be to create technology that empowers people to change the world for the better”.
• Do we pay people for their time in the office or ‘on-screen’ or do we pay for the value they create?
• Do we test all prospective remote team members for digital communications skills?
• How do you engage introverts remotely? Or is it the extraverts? Introverts are often very happy to work by themselves. Jungian extravert/introvert is different
• Does your recruitment agency work globally?
And once you hire them you may want to think about managing and leading remote workers.
Best regards,
Andrew