I played my first 18 holes late last week with owners of Keynote Group and Rhapsody Strategies. It's quite different. Staying apart. Separate carts. Limited socializing after the game. Still fun – but different. After the game, 2 metres apart, we talked about the whole WFH movement. How many offices will shift to WFH? How do you interview? How do...
Read MoreIf you are like me, you have seen a whole range of backgrounds while on video calls. There are the digital backgrounds that flicker in and out like a bad version of the matrix. The bright background and badly lit faces that leave you wondering what people are saying. The ‘up the nose shot’ by people who don’t raise their camera. The ‘too much infor...
Read MoreAs the world starts to rebound, many of us are planning to expand our teams. And with that comes a once in a lifetime opportunity to rethink how we engage with and hire new people. Here are some observations: • For many of us, our new people can be located anywhere in the world – this provides huge opportunities in diversity (local knowledge/langu...
Read MoreAh yes. Sales. That fine art of connecting buyers with products and services that satisfy their needs, wants and, possibly, their desires. Post-pandemic, do we just pick up where we left off? Of course not. But what is different and what do we do? Face-to-face retail sales are shifting increasingly to convenience (I want my tomatoes, my drill bit,...
Read MoreIn 1840 70% of the North American workforce worked on farms. There the work was pretty straightforward and relatively easy to manage – the manure got shovelled or it didn’t. The hierarchy was fairly flat – those with the shovel and those without. The industrial revolution saw work start to migrate away from the farms and into the factories where...
Read MoreMy Dad always told me that I needed to have a clear sense of the line between right and wrong and once established – to never cross the line. He also said it was completely up to me where I drew that line. The outcome is that people know what to expect and how to trust and work with me consistently.
Read MoreThe global pandemic is affecting businesses in many different waysSome of us will sinkSome of us will manage to surviveSome of us will thrive. What happens to us will be partly luck and partly what we do. And that’s the key – it’s about what we, as business owners, chose to do. Sure, we can lobby our governments to get support, handouts, grants, ta...
Read MoreA friend in Florida, Tim Parkin, runs a consulting business advising marketing departments on how best to increase their productivity. He is steadily growing his business – despite the work from home advisories and lockdowns (hey, isn't that a prison term?) He of course is leveraging social media to create new awareness and new contacts. He wants...
Read MoreWhile being tossed on the stormy Mediterranean, Odysseus kept Ursa Major on his starboard side and monitored the position of the Pleiades and Orion in order to stay on course. By keeping these universal truths in mind he was able to overcome uncertainty and navigate confidently. The word ‘uncertainty’ is being used a lot lately – probably because i...
Read MoreOver that last few weeks, I have been talking with dozens of people in Europe and North America. Of course, everybody’s talking about the pandemic and, as most of the people in my network are positive upbeat people they have been talking about the inevitable recovery. And as part of my network, I assume you too are thinking about the recovery.
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