For me, Tuktoyaktuk was one of those strange place names that sounds sort of familiar but I couldn’t place on a map. That changed recently. Let me back up a bit. Every year I try to do something that I really don’t know if I can do. One year I took singing lessons and performed in a recital (OK, it was me and three judgmental 10 year olds – but...
Read MoreThe VW Beetle has a very distinctive shape - and even over 3 generations of design covering nearly 60 years of production, that distinctive shape has been retained, and nearly everyone can recognise a Beetle. Some Beetles come in a very noticeable yellow. So, the thing is with these yellow Beetles, there are few-enough of them that you won't...
Read MoreCanada’s progress has been imperfect, uneven, and often slow — but slow steady progress compounded over 159 years becomes something wonderful. Canada’s quiet brilliance is not that it is perfect. It is that it has built a durable brand around trust, stability, resilience, humility, and usefulness. For a small country of just 41 million, and...
Read MoreDo you recognise this situation? You are drafting a text message on your phone. You type a perfectly sensible word and it changes it into something entirely different. You correct it and it changes it again. After several attempts to get the word you want, you slow right down to type the word one letter at a time, and carry on with the rest of...
Read MoreI stopped into a local bagel shop recently for a coffee and breakfast bagel after my morning swim. I’d been there a few months earlier and hadn’t had a great experience, but I gave them the benefit of the doubt. Everyone has an off day. Surely they’d have sorted things out by
Read MoreMost companies say they want proactive people. People who spot problems before they become crises. People who take ownership, seek opportunities, and look for ways to improve things. And people who don’t simply wait to be told what to do before taking appropriate action. And yet, strangely, many of these same organisations unintentionally teach...
Read MoreAs a boy in Montréal, I delivered newspapers door-to-door (neither rain, nor snow, nor gloom of night, etc…) It was seen as an essential service to keep the population informed and actively participating in our democracy. Getting real ’news’ is a bit harder now but no less essential – particularly for business leaders. To be effective, we need...
Read MoreA few days ago, a hummingbird found its way into my garage and was flying around trying to get out. The strange thing is that both garage doors were fully open, as was the side window, and there was plenty of daylight coming in. And yet the bird was 'trapped' in my garage. For hours, it flew around in circles constantly tapping against the...
Read MoreApparently, human intelligence has already been eclipsed by AI. And not just by a little. One comparison I heard recently was this: we are to hamsters what AI will soon be to us. Now, I tend to think I’m at least a few notches above a hamster. Most days anyway. But it does raise an interesting question. What will AI make of
Read More'What gets measured gets managed' is one of the most quoted phrases in management and leadership, and for good reason. Measurement matters, because organisations need visibility, leaders need feedback, and teams need clarity about what matters and whether progress is being made. Without some form of measurement, organisations tend to use a mix...
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