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Leadership & Management

Leadership & Management

The Human Cost-Benefit of the Home Worker

Graham Birkenhead, July 14 2020

In my last post about Working from Home and the Office (WFOH), I mentioned that often people are more productive when working from home. So why is that and what can we do to help more people be more productive at home?  And could those same principles help people be more productive in the office too?

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Leadership & Management

Working from Home and the Office [WFHO]

Graham Birkenhead, July 7 2020

We are a mere 4 months into the new rapidly evolving world order, and it is nowhere near over. It will be many months (being optimistic) before the first vaccines are available, there are no effective treatments in sight, and as we learn more and more about this new disease, we realise that its physiological impact is a lot more complex than we at...

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Leadership & Management

Onboarding the Remote Worker

Graham Birkenhead, June 23 2020

Following on from Andrew’s blog last week about onboarding the remote worker – what do we need to do differently to ensure success? Well, in general terms, we have exactly the same objectives: we need to welcome the new person to the team, ensure they quickly feel that they belong and are connected to their co-workers, give them the tools and expe...

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Leadership & Management

Onboarding in a WFH World. What I learned after 18 holes...

Andrew Penny, June 16 2020

I played my first 18 holes late last week with owners of Keynote Group and Rhapsody Strategies. It's quite different. Staying apart. Separate carts. Limited socializing after the game. Still fun – but different. After the game, 2 metres apart, we talked about the whole WFH movement. How many offices will shift to WFH? How do you interview? How do...

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Leadership & Management

Working Remotely or Remotely Working?

Andrew Penny, May 19 2020

In 1840 70% of the North American workforce worked on farms. There the work was pretty straightforward and relatively easy to manage – the manure got shovelled or it didn’t. The hierarchy was fairly flat – those with the shovel and those without. The industrial revolution saw work start to migrate away from the farms and into the factories where...

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Leadership & Management

Can I Trust You? Can You Trust Me?

Andrew Penny, May 12 2020

My Dad always told me that I needed to have a clear sense of the line between right and wrong and once established – to never cross the line. He also said it was completely up to me where I drew that line. The outcome is that people know what to expect and how to trust and work with me consistently.

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Leadership & Management

Insidious Uncertainty - Leading in a Time of Crisis

Graham Birkenhead, April 21 2020

While being tossed on the stormy Mediterranean, Odysseus kept Ursa Major on his starboard side and monitored the position of the Pleiades and Orion in order to stay on course. By keeping these universal truths in mind he was able to overcome uncertainty and navigate confidently. The word ‘uncertainty’ is being used a lot lately – probably because i...

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Leadership & Management

The 5-Step Rebound Plan ©

Andrew Penny, April 14 2020

Over that last few weeks, I have been talking with dozens of people in Europe and North America. Of course, everybody’s talking about the pandemic and, as most of the people in my network are positive upbeat people they have been talking about the inevitable recovery. And as part of my network, I assume you too are thinking about the recovery.

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Leadership & Management

I See You - Leading in a time of crisis

Graham Birkenhead, April 7 2020

Learning to SeeSawubona is a Zulu greeting which means “I see you”. The idea is that you don't merely acknowledge a person by saying “hi”, but you take a moment (or 5) to look just a little bit beyond what you see on the surface, or maybe a little beyond the assumptions you are making when they reply “good” to your standard “how are you”. In some c...

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Leadership & Management

Look after You - Leading in a Time of Crisis

Graham Birkenhead, March 31 2020

My last blog was about leading your newly home-bound team.  In this blog, I am going to talk about one very important member of your team – you. As the leader, it is essential that you pay attention to yourself, and to ensure that you are in a good place to lead.   As the flight attendant says: ‘put your own oxygen mask on first before helping othe...

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